# First Time Sync ### Initial Store Sync: Importing Your Complete Order History The initial synchronization of your store is designed to comprehensively import all existing orders, tailored to the specific duration you select for importing historical data. This initial sync ensures that your store's complete order history is seamlessly integrated, allowing for a unified view of past and present transactions. By choosing the appropriate duration for past order imports, you can customize the initial sync to meet your precise needs, ensuring that no order is left behind. This feature is essential for maintaining accurate records, streamlining operations, and enhancing your store's management from day one. ### Real-Time Synchronization: Keeping Your Store Updated Every 5 Minutes TrackOrder provides real-time synchronization with a sync frequency of every 5 minutes. This means that we continuously update and sync orders from your store at this interval, ensuring a seamless and efficient operational experience. By keeping your store's data up-to-date in near real-time, we help you maintain an accurate and current overview of your order management. This frequent synchronization supports improved decision-making, enhances customer service, and facilitates smoother store operations, all contributing to a superior management experience for your store. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.trackorder.app/bigcommerce/first-time-sync.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.